FREQUENTLY ASKED QUESTIONS
What is a flexReceipt?
A flexReceipt is a digital version of a receipt. It serves all of the same needs of a paper receipt (returns/exchanges, business expense reporting, taxes, etc). You never have to worry about storing or carrying your receipts again.
Is there a charge for this service?
There is no charge for a flexReceipt... It is FREE!
How do I add a receipt to my flexReceipts account with my temporary receipt ID?
Under the Receipts tab, click on the Add Receipts sub-tab. Add your temporary ID and click Done.
How do I register my credit cards and loyalty cards?
Hover over the "MY FLEXACCOUNT" button on the top-right of the screen and click on Card Registration. Credit Cards are automatically added when you use them to make a purchase and receive a flexReceipt. However, you can delete any unwanted Credit Cards from this page. You can also add or delete any Loyalty Cards for this page.
Why do we ask for a Credit/Debit Card?
We will never charge your Credit/Debit Card. This is only used to identify you when you are making a purchase. In addition, we will never have your full credit card number. We only ask for a portion of the full number.
How do I receive a flexReceipt?
It requires two steps: (1) First, register yourself in flexReceipts. (2) Second, when asked if you would like a flexReceipt, simply say "Yes" and identify yourself with an email address, phone number, credit card, or loyalty card.
Will this clutter my email inbox?
This will help eliminate clutter your inbox because it allows you to manage your receipts in your free flexReceipts web account instead of your email inbox.
How to search for Receipts?
On the left side of your summary page, you can search by Keyword, Merchant, Date, or Amount.
How to manage your receipts using Folders.
Create a folder (e.g. Business, Children, etc) on the bottom-left of the receipt summary page. Then check the box on the left of any receipt you'd like to move to a folder. Finally, click the "Move to Folder" button, and select the folder you would like to move your receipts to.
How to delete receipts
Check the box on the left of any receipt and select the "Delete Receipt" button.
How to export your receipts, different formats, PDF, CSV and XSL
Check the box on the left of any receipt and select the "Export Receipt" button. Then select the file format.
How secure is my information?
We use banking level security standards. Your information is safe and will never be put in harms way.
Is there a mobile app?
Yes, the mobile app is coming soon!
Where can I get a flexReceipt?
You can get a flexReceipt from any participating merchants including GNC, Vitamin Shoppe, SeaWorld, Paige USA, Travis Mathew, Artsy Abode, Rooms To Go, Milton's Men's Store, Hunter Boot USA, Oakley and more. Ask your store if they offer flexReceipts digital receipts. Email us at firstname.lastname@example.org about your favorite merchants that don't currently offer flexReceipts so that we can add them to our list.
Can I receive discounts and offers?
If you like, we can send you discounts and offers to your favorite merchants.